Tour Booking Terms & Conditions
Below is an example text of the official documentation used by Eco Tour Guides Cameroon to guarantee the professionality of their service with clients.
Our contract
This Agreement sets forth the terms and conditions between your Guide Mr. Buma Linonge Peter (thereinafter referred to as “Ecotour Guides Cameroon” throughout this form) and you who purchases tours and travel services (“You”). This Agreement explains how you purchase tours and travel services and specifically limits to the liability. The services to be provided are those referred to in your tour itinerary included on this form. You must read this Agreement before signing. You booking with us mean you agree to all terms and conditions in this Agreement and you warrant that you understand, agree to and accept all terms and conditions contained here
Modification of the Terms of this Agreement
Ecotour Guide Cameroon reserves the right to make changes to this Agreement from time to time. We shall provide notice to you of any substantive or material changes to this Agreement or any policies posted on the Site by posting such changes on the Site.
In case you already have a booking with us, we shall notify your by email of any changes to this Agreement and it must be done and agreed upon by both parties.
Your details
You need to supply us a copy of the front page of your current passports and any pre-existing medical conditions, which may affect your ability to participate or complete your travel arrangements.
Passports and Visas
You must carry a valid passport and have obtained a visa to Cameroon before departure. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.
Bookings & Payments
A deposit of at least 25% of the package cost is required at the time of booking. This deposit confirms your participation in a tour. You shall pay the balance in cash (CFA Franc) upon arrival in Cameroon that is before the start of the tour. Deposit payments are made by direct bank transfer. Please you should bring along the receipt of your deposit.
ACCOUNT DETAILS
Account Name; BUMA LINONGE PETER
Account No; 31545010083
Bank Name; Cuban Cameroon
Swift code; ECOCCMCX XXX
IBAN CODE; CM 21 10029 26022 08125522601 39
Refunds
You need to contact us by email in case you wish to cancel a trip and this cancellation must be acknowledged by us. The refund will be determined as follows from the date we receive your cancellation request.
If you cancel a tour
- Cancellations which are 60 days or more prior to departure date, we give you a full refund. We shall only deduct the cost of the transfer fees.
- Cancellations 31-59 days prior to tour dates, we will refund 80% of your deposit.
- Between 11-29 days prior to departure, we refund 50% to you.
- Cancellations less than 10 days to departure, no refund.
Cancellation by us:
We may only cancel any section of this trip in case of a natural disaster or political unrest, and this cancellation must be acceptable to both parties. In this case you shall get a full refund with the deduction of sending fees.
Photos and marketing
You consent to us using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.
Age & Health requirements
For the majority of our trips the minimum age for children is 8 years. All travelers under the age of 18 must be accompanied by an adult. While for the upper age limit is 70 years old. Travelers who are more than 70 years old are required to provide a self assessment form. This is because some of our tours are physically demanding.
You are required to send us your medical report in case you have any pre-existing medical issues prior to the trip.
Accommodation and Transportation
For a booking of 2 or more travelers, we provide shared accommodation of 2 persons per room. Please kindly notify us in case you require triple or joining rooms for families and also single supplements.
We specified all the transportation methods on each of our itineraries. A group of up to 3 persons share a car while we provide larger cars for bigger groups.
Flexibility
You appreciate and acknowledge that the nature of this type of travel requires flexibility and you should allow for alternatives. The itinerary provided for each trip is representative of the types of activities contemplated but it is understood that the itineraries, route, schedules and mode of transport may be change without prior notice due to some circumstances or events.
Travel insurance
You are entitled to carry your travel insurance which must provide cover against personal accident, death, medical expenses and emergency repatriation.
Acceptance of risk and waiver of liability
You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You hereby assume all such risk and You agree that this release will be legally binding upon yourself, your heirs, successors, your family and legal representatives you hereby release Ecotour Guides Cameroon from all claims and causes of action arising from your participation in the trip / tour or provided service.; it being your intention to fully assume all risk of travel and to release Ecotour Guides Cameroon from any and all liabilities to the maximum permitted by law.
Legal Claims
For all disputes between Ecotour Guides Cameroon (EcoGcam) and you relating to this tours and travel services ordered or purchase with us, the parties will attempt to find the least onerous solution to the Dispute.
Errors & omissions
Although we have made a concerted attempt to verify the accuracy of statement made in this booking form including website and itinerary, we cannot be held responsible for any error, omission or unintentional miss-representation that may occur.
All Rights reserves
All text, graphics, editorial content, data, formatting, designs, HTML, look, photographs, music, sounds, images, software, videos and other content (collectively “Proprietary Material”) that You see or read on the Site is owned by Ecotour Guides Cameroon. This Proprietary Material is protected in all forms. You must not use any of our properties without our permission.
I CERTIFY THAT I HAVE READ THIS DOCUMENT, THAT I FULLY UNDERSTAND ITS CONTENT, I AM AWARE THAT IT IS A CONTRACT, AND I THAT I HAVE GIVEN UP LEGAL RIGHTS BY SIGNING IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.
1) Participant Name _____________________________________________________________
Participant signature_______________________________Date_________________________
2) Participant Name _____________________________________________________________
Participant signature_______________________________Date_________________________
3) Participant Name _____________________________________________________________
Participant signature_______________________________Date_________________________
Person to Contact In case of an Emergency
Names________________________________________________________________________
Tel;_+_______________________________________/_+______________________________
E-mail________________________________________________________________________
Signature_________________________Date_______________
Buma Linonge Peter
( Ecotour Guides Cameroon)